MTTR.png
MTTR.png

MTTR (Mean Time to Resolve)

$89.00

Report will output number of tickets per client across your issues and sub issues. Use this to see if there are training issues or chronic issues going on to be remediated. For instance, if there are a number of tickets related to printing, then you might have to investigate the printing environment. If there are a number of tickets related to Outlook, then maybe there is a training to be done.

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Report will output number of tickets per client across your issues and sub issues. Use this to see if there are training issues or chronic issues going on to be remediated. For instance, if there are a number of tickets related to printing, then you might have to investigate the printing environment. If there are a number of tickets related to Outlook, then maybe there is a training to be done.

Live Report Install Service
Live Report Install Service
$249.00

Report will output number of tickets per client across your issues and sub issues. Use this to see if there are training issues or chronic issues going on to be remediated. For instance, if there are a number of tickets related to printing, then you might have to investigate the printing environment. If there are a number of tickets related to Outlook, then maybe there is a training to be done.

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