🌟 Introducing the ONE Rate Plan: Simplifying Autotask Success

Autotask Operations Support for MSPs β€” One Flat Rate. No Surprises.

Running an MSP is hard enough. Your Autotask environment shouldn't add to the chaos. That's why I created the ONE Rate Plan β€” a simple, predictable, all-inclusive monthly program designed to keep your business running smoothly without the nickel-and-diming.

βœ… What’s Included:

  • Ongoing Autotask administration and optimization

  • Hands-on support with billing, contracts, and live reports

  • Service Desk efficiency tuning to reduce ticket noise and improve SLA performance

  • Dashboards and widgets built to keep your team focused on what matters

  • Process improvement and best practice guidance from someone who's been there

  • Unlimited Q&A β€” no β€œmeter running” on quick questions

  • Project scoping and best-practice planning (just ask!)

πŸ’‘ Perfect for MSPs who:

  • Are tired of β€œblock hours” and unpredictable costs

  • Want a trusted Autotask expert on call

  • Need help streamlining service delivery and billing

  • Want proactive insights, not just reactive fixes

  • Are ready to finally make Autotask work for them, not against them

πŸ’² How it Works:

  • Flat monthly fee: $1,150/month

  • Month-to-month: No contracts. Cancel anytime.

  • Fully remote support: Flexible and responsive help, when you need it.

  • Limited spots: I only work with a small group of MSPs to ensure high-quality, personalized support.

πŸš€ Ready to finally make Autotask easy?

🌍 Built for MSP owners. Run by someone who's been in your shoes. Let's get to work.

On-Demand Autotask Services

πŸ”Ή Autotask Admin Services

πŸ“‹ What It Is: We make specific, requested changes to your Autotask environmentβ€”workflows, ticket settings, dashboards, user roles, and more.

πŸ“Œ Important: Clients must provide exact details of the requested changes before engagementβ€”no discovery work included.

βœ” πŸ’° $250/hour for ad-hoc work
βœ” πŸ“† $995/month retainer for up to 5 hours/month (unused hours do not roll over)

Live Reports as a Service – $149 per Report

πŸ“Š Need a custom Autotask Live Report? We create it for you.

βœ” πŸ“ž Discovery Call – 30-minute meeting to define the report needs
βœ” πŸ“Š Excel Sample/Mockup – We provide an Excel version for approval
βœ” πŸ› οΈ Report Creation – We build the actual Autotask Live Report
βœ” ✍️ One Revision – Modify the report based on feedback
βœ” πŸ“œ Build Guide Provided – Step-by-step installation guide for your MSP

Why Work With Us?

βœ… 🎯 20+ years of MSP experience – Deep knowledge of Autotask and MSP operations
βœ… πŸ” Clear, structured solutions – No guessing, no wasted time
βœ… πŸ”„ Flexible engagement options – Subscription or ad-hoc services
βœ… 🀝 Built for MSP owners & managers – Tailored solutions that fit your business

Get Started Today!

πŸ“… Book a Consultation
πŸ“© Have Questions? Contact us at coach@mspcoach.net

πŸš€ Let’s optimize your Autotask and help your MSP grow!