🌟 Introducing the ONE Rate Plan: Simplifying Autotask Success

Autotask Operations Support for MSPs — One Flat Rate. No Surprises.

Running an MSP is hard enough. Your Autotask environment shouldn't add to the chaos. That's why I created the ONE Rate Plan — a simple, predictable, all-inclusive monthly program designed to keep your business running smoothly without the nickel-and-diming.

What’s Included:

  • Ongoing Autotask administration and optimization

  • Hands-on support with billing, contracts, and live reports

  • Service Desk efficiency tuning to reduce ticket noise and improve SLA performance

  • Dashboards and widgets built to keep your team focused on what matters

  • Process improvement and best practice guidance from someone who's been there

  • Unlimited Q&A — no “meter running” on quick questions

  • Project scoping and best-practice planning (just ask!)

💡 Perfect for MSPs who:

  • Are tired of “block hours” and unpredictable costs

  • Want a trusted Autotask expert on call

  • Need help streamlining service delivery and billing

  • Want proactive insights, not just reactive fixes

  • Are ready to finally make Autotask work for them, not against them

💲 How it Works:

  • Flat monthly fee: $1,350/month

  • Month-to-month: No contracts. Cancel anytime.

  • Fully remote support: Flexible and responsive help, when you need it.

  • Limited spots: I only work with a small group of MSPs to ensure high-quality, personalized support.

🚀 Ready to finally make Autotask easy?

🌍 Built for MSP owners. Run by someone who's been in your shoes. Let's get to work.

Save Your Spot

On-Demand Autotask Services

🔹 Autotask Admin Services

📋 What It Is: We make specific, requested changes to your Autotask environment—workflows, ticket settings, dashboards, user roles, and more.

📌 Important: Clients must provide exact details of the requested changes before engagement—no discovery work included.

💰 $250/hour for ad-hoc work
📆 $995/month retainer for up to 5 hours/month (unused hours do not roll over)

Live Reports as a Service – $349 per Report

📊 Need a custom Autotask Live Report? We create it for you.

✔ 📞 Discovery Call – 30-minute meeting to define the report needs
✔ 📊 Excel Sample/Mockup – We provide an Excel version for approval
✔ 🛠️ Report Creation – We build the actual Autotask Live Report
✔ ✍️ One Revision – Modify the report based on feedback
✔ 📜 Build Guide Provided – Step-by-step installation guide for your MSP

Why Work With Us?

✅ 🎯 20+ years of MSP experience – Deep knowledge of Autotask and MSP operations
✅ 🔍 Clear, structured solutions – No guessing, no wasted time
✅ 🔄 Flexible engagement options – Subscription or ad-hoc services
✅ 🤝 Built for MSP owners & managers – Tailored solutions that fit your business

Get Started Today!

📅 Book a Consultation
📩 Have Questions? Contact us at coach@mspcoach.net

🚀 Let’s optimize your Autotask and help your MSP grow!