Displays tickets per client opened to determine ticket heavy clients by volume. Use for establishing training for “noisy” clients or to review for repeating issues. If a client is opening an inordinate number of tickets, this could point to some issue at site or internally that needs to be adjusted to reduce the ticket volume.
Displays tickets per client opened to determine ticket heavy clients by volume. Use for establishing training for “noisy” clients or to review for repeating issues. If a client is opening an inordinate number of tickets, this could point to some issue at site or internally that needs to be adjusted to reduce the ticket volume.
